Frequently Asked Questions
Everything you need to know about shopping at Tanotis
What is the typical shipping time for international electronics?
Most orders are processed within 24 hours. Depending on your location and the specific electronic component, shipping typically takes between 5 to 10 business days.
Are all products sold on Tanotis genuine and original?
Yes, we guarantee that all products are 100% authentic and sourced directly from authorized manufacturers and reputable global distributors.
What is your return policy for defective components?
We offer a 7-day return policy for items that arrive dead-on-arrival (DOA) or have manufacturing defects. Please ensure the original packaging is intact.
Do you offer technical support for the products you sell?
While we provide comprehensive datasheets and product specifications on our website, we recommend consulting a certified technician for complex hardware installations.
Which payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets to ensure a secure and seamless checkout experience.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment's progress until it reaches your doorstep.